Active Listening: Persuasion & Emotional Intelligence for Workplace Success (How Intentional Listening Builds Deeper Connection and Stronger Relationships)

You already understand the importance of quality communication. But good communication is built not on speaking but on listening. When we learn to actively listen—to listen well—this ability resonates through all our relationships and interactions. Research has found that by listening actively, you will obtain more information, increase others' trust in you, reduce conflict, and better understand the message being delivered.

Inside, you’ll learn how to:

•Communicate complex ideas simply and p...