My name is John Paolo Manchos from the Philippines. I'm 25 years old and currently working as a backoffice associates for a Canadian telecommunication company based in the Philippines. I'm also currently studying as a fourth year BS entrepreneurship student at Quezon City University. I've been writing short novels through Wattpad since high school back in 2011, you can check my published novels on my account - @preciousnicks. I already published my first eBook at Bookrix website and now selling on Amazon Kindle, Apple iBook, Google Play Book, Barnes & Nobles and many more. This eBook is all about BPO or working as a call center agent and I'll assure you that you will definitely learn a lot by reading this book so, please check it out and support me for more.