Analysing Student Feedback in Higher Education: Using Text-Mining to Interpret the Student Voice

Analysing Student Feedback in Higher Education provides an in-depth analysis of ‘mining’ student feedback that goes beyond numerical measures of student satisfaction or engagement. By including authentic student voices for understanding the student experience, this book will inform strategies for quality improvement in higher education globally.

With contributions, representing an international community of academics, educational developers, institutional data analysts and student-researcher...