Augmented Exploitation: Artificial Intelligence, Automation and Work

Artificial Intelligence is a seemingly neutral technology, but it is increasingly used to manage workforces and make decisions to hire and fire employees. Its proliferation in the workplace gives the impression of a fairer, more efficient system of management. A machine can't discriminate, after all. Augmented Exploitation explores the reality of the impact of AI on workers' lives. While the consensus is that AI is a completely new way of managing a workplace, the authors show that, on the ...