Automation in Communication: The Ideological Implications of Language Machines

By drawing on multiple examples from healthcare, religion, service encounters and poetry, Lionel Wee presents rich insights into the use of automation in communication through a posthumanist lens.

As communication becomes increasingly automated, the use of automation creates significant conceptual challenges for ideologies about language, beliefs about the nature of language, as well as assumptions about the roles that interpretation, anthropomorphism, and folk theories of mind play when la...