Awkward Intelligence: Where AI Goes Wrong, Why It Matters, and What We Can Do about It

INTERNATIONAL BESTSELLER: An artificial intelligence expert reveals the good—and the bad—about AI decision making, exploring the basics of AI ethics and AI design.

Before we know it, artificial intelligence (AI) will work its way into every corner of our lives, making decisions about, with, and for us. Is this a good thing? There’s a tendency to think that machines can be more “objective” than humans—can make better decisions about job applicants, for example, or risk assessments. In Awkward...