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Better Customer Service: Simple Rules You Can Apply Today

By Edward C. Brewer, Terence L. Holmes
eBook
$48.99
By Edward C. Brewer, Terence L. Holmes
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This readable and concise research-based book discusses seven simple rules that will help businesses and individuals improve their customer satisfaction and workplace environments – and make the world a little better and more pleasant.

An author team with extensive cross-sector experience provides a foundation that will help improve customer service no matter the type of organization or situation, allowing customization according to industry standards and expectations. Although the basic ste...

Categories

BusinessMarketing & SalesPublic RelationsCustomer Service