"In the next 10 years, we'll see more disruption and changes tothe banking and financial industry than we've seen in the preceding100 years"—Brett King
Breaking Banks: The Innovators, Rogues, and StrategistsRebooting Banking is a unique collection of interviews takefrom across the global Financial Services Technology (or FinTech)domain detailing the stories, case studies, start-ups, and emergingtrends that will define this disruption.
- Features the author's catalogued interviews with experts acrossthe globe, focusing on the disruptive technologies, platforms andbehaviors that are threating the traditional industry approach tobanking and financial services
- Topics of interest covered include Bitcoin's disruptive attackon currencies, P2P Lending, Social Media, the Neo-Banks reinventingthe basic day-to-day checking account, global solutions for theunbanked and underbanked, through to changing consumerbehavior
Breaking Banks is the only record of its kind detailingthe massive and dramatic shift occurring in the financial servicesspace today.
|Product dimensions:||6.20(w) x 9.10(h) x 1.00(d)|
About the Author
BRETT KING is widely considered the foremost globalexpert on retail banking innovation. He achieved internationalacclaim for his bestselling book BANK 2.0, which toppedcategory lists in the UK, USA, Germany, Japan, Canada, France,Russia, and Asia. King is the founder and CEO of Moven, a retailmobile service money service, and hosts the BREAKING BANKS RadioShow. He was voted American Banker’s Top Innovator of theYear in 2012.
Table of Contents
About the Author xiii
Introduction: An Industry Being Reborn and Reinvented xv
Chapter 1: A New Take on Credit and Lending 1
Chapter 2: The Era of the Faster, Smarter Payment 23
Chapter 3: Banks that Build Their Brand without Branches 47
Chapter 4: How the Crowd Is Changing Brand Advocacy in Banking 71
Chapter 5: Not Your Father's Banking Habits 91
Chapter 6: Is Bitcoin the End of Cash? 115
Chapter 7: Moving from Personal Financial Management to Personal Financial Performance 137
Chapter 8: When Technology Becomes Humanlike, Does a Real Human Provide a Differentiated Experience? 151
Chapter 9: Here Come the Neo-Banks! 165
Chapter 10: Building Experiences Customers Love 197
Chapter 11: Money Can Buy Happiness 223
Conclusion: We're Not Breaking Banking, We're Rebooting and Rebuilding It 239