Building an Innovative Learning Organization: A Framework to Build a Smarter Workforce, Adapt to Change, and Drive Growth

Building an Innovative Learning Organization: A Framework to Build a Smarter Workforce, Adapt to Change, and Drive Growth

by Russell Sarder


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Product Details

ISBN-13: 9781119157458
Publisher: Wiley
Publication date: 02/16/2016
Pages: 288
Sales rank: 815,570
Product dimensions: 6.00(w) x 9.10(h) x 1.30(d)

About the Author

RUSSELL SARDER is the CEO of NetCom Learning, a global leader in managed learning services, IT and business training, and talent development. Under his leadership, NetCom Learning has become a multimillion-dollar business. He is also the founder of Sarder TV an online media company providing exclusive educational interviews with top leaders, as well as motivational videos encouraging the public to succeed in their personal and professional lives. He is also a business practitioner and mentor for MBA students and alumni at Columbia University.

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Table of Contents

Preface xix

What Successful People Have in Common xx

What Successful Organizations Have in Common xxi

About This Book xxiii

Chapter 1 Why Become a Learning Organization? 1

Key Changes That Affect Success 3

The Learning Advantage 10

A Framework for Building a Learning Organization 15

Chapter 2 Building a Learning Culture 27

How to Recognize a Learning Culture 30

How to Build a Learning Culture 31

The Right Leader 32

The Right People 36

The Right Behaviors 36

The Right Resources 39

Learn How You Are Doing 40

Chapter 3 Developing a Learning Plan 49

The Components of a Learning Plan 51

Form a Team to Develop Your Learning Plan 57

Chapter 4 Setting Learning Goals 65

All Goals Are Not Created Equal 68

How to Set Learning Goals 73

Chapter 5 Creating Competency Models 77

Knowledge, Skills, and Attitudes (KSAs) 79

Four Types of Competency Models 81

Competencies for Today and Tomorrow 84

Developing Competency Models 87

Using Your Competency Models 92

Examples of Competency Models 95

Chapter 6 Selecting the Right Learning Methods 101

Formal versus Informal Learning 102

Five Primary Learning Methods 104

What’s the Most Effective Learning Method? 114

What Drives the Selection of Learning Methods? 115

Putting the Learning to Use 119

Chapter 7 Assessing the Results of Your Learning Plan 123

Key Assessment Questions 125

Assessment Methodologies 127

Chapter 8 Managing Your Organization’s Learning Operation 135

The Components of a Learning Organization 138

The Role of a Chief Learning Officer (CLO) 143

The Role of a Learning Management Service 144

Chapter 9 Call to Action! 151

Become an Activist in the Service of Learning 152

Be an Education Activist 161

Learning from Experts: Excerpts from Sarder TV Interviews 167

Authors and Educators 167

Learning Managers and Learning Professionals 189

Partial List of Chief Executive Officers, Chief Learning Officers, Chief Information Officers, Authors, and Thought Leaders Interviewed by Sarder TV 217

Notes 225

References and Resources 237

References 237

Useful Websites 238

Acknowledgments 241

About the Author 249

Index 251

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