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Business Process Outsourcing: A Supply Chain of Expertises

By VINOD V. SOPLE
eBook
$3.79
By VINOD V. SOPLE
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This book is a comprehensive presentation of the fundamental concepts of business process outsourcing (BPO) and its applications in the Indian industrial context. It offers a strategic framework for BPO management, which is crucial for creating competitive advantage for a business enterprise. The book is designed for MBA and PGDM students as well as students in BPO training schools and executives in BPO sector. The text, organized into sixteen chapters, contains a wealth of useful and pract...

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