Business Writing: Proven Techniques for Writing Memos, Letters, Reports, and E-mail that Get Results

Revised and updated for all kinds of online writing: "Be sure to include this book in your tool kit for success in business." —Jon Kraushar, coauthor of You Are the Message

Do your business memos get the results you want? Do you panic when it's time to write your monthly sales report or that deal-clinching letter to a potential client? If so, you're not alone. Many people who write on the job feel unsure about their skills and wish there were simple guidelines for getting started and express...