But I Didn't Mean That!: How to Avoid Misunderstandings and Hurt Feelings in Everyday Life

If you don't do it yourself, you certainly know someone who is forever putting a foot into his or her mouth. This person has raised the tasteless, thoughtless, tactless, or otherwise terrifically awful remark into an art form. If there is a wrong place, a wrong time, or a wrong person to whom to say anything, they're on the spot and on the ready. And though we can joke about it (at the right time, of course), careless speech is no laughing matter. Words really can hurt-not only the person ...