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Calidad de Servicios

By Mario G. Piattini
eBook
$11.99
By Mario G. Piattini
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Vivimos en un mundo de servicios y, por tanto, la calidad que proporcionan los servicios resulta fundamental para la supervivencia y competitividad de_x000D_

todas las organizaciones._x000D_

Además, la transformación digital está haciendo que la mayor parte de los servicios se basen en las Tecnologías de la Información (TI). De hecho, en_x000D_

la actualidad, sin tecnología es difícil satisfacer las expectativas del cliente y menos aún ofrecerles experiencias excepcionales._x000D_

En este libro...

Categories

BusinessComputers - General & MiscellaneousBusiness TechnologyManagement & LeadershipInformation SystemsManagement Information Systems (MIS)Business Technology - Information SystemsManagement - TechnologyManagement information systems