Changemaking: Tactics and Resources for Managing Organizational Change

This book combines and updates content from the first edition of the author's Changemaking as well as the companion volume, The Changemaking Checklists. It presents a framework for the successful management of change, supported by more than 50 tools and resources (checklists, talking points, pitfalls, tactics, FAQs) to guide planning and action. These can be used to educate about priorities; to learn about avoidable pitfalls; to create plans; and to assist in implementation. Brief case hist...