CMAA Certification Study Guide: Medical Administrative Assistant Certification Prep

by Key Points Exam Prep Team

Overview

Contents The Medical Assistant Duties and Responsibilities Medical Law, Medical Profession Liability The Patient Care Partnership (Patient's Bill of Rights) The HIPAA Patient Privacy Rule Legal Terms Communication Phone Etiquette Verbal and Nonverbal Communication Respect Scheduling Appointment Booking Appointment Setting Types of Scheduling Scheduling New Patients Scheduling Established Patients Scheduling Conflicts Letter Writing Mail Processing Incoming Mail Outgoing Mail Health Insurance Verification of Insurance Benefits Insurance Terms Medical Records Management Creating a Medical Record Filing Indexing Alphabetical Filing Numerical Filing Subject Filing Tickler File Medical Terminology Plus 500+ review questions

Product Details

ISBN-13:	9781505781137
Publisher:	CreateSpace Publishing
Publication date:	01/12/2015
Pages:	182
Product dimensions:	8.30(w) x 10.80(h) x 0.40(d)