Coach the Person, Not the Problem: A Guide to Using Reflective Inquiry

Master one of coaching’s toughest skills—using reflective inquiry to help clients see themselves and their world through new eyes: “An essential resource.” —Deb Giffen, Wharton Executive Education

Coaches rely far too much on asking open-ended questions, says Marcia Reynolds, a founding member of the coaching movement. But questions only seek answers—inquiry provides insight. When, instead of just questions, clients hear their thoughts, opinions, and beliefs spoken by someone else, it promp...