Conversational Design

Conversational Design

by Erika Hall
Conversational Design

Conversational Design

by Erika Hall


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How do we make digital systems feel less robotic and more real? Whether you work with interface or visual design, frontend technology, or content design, learn why conversation is the best model for creating device-independent, human-centered systems. Research and information design expert Erika Hall explains what makes an interaction truly conversational and how to get more comfortable using language in design. From understanding the human interface, to effectively using the power of personality, to getting it all done, you'll find out how the art of communication can elevate technology.

Product Details

ISBN-13: 9781952616303
Publisher: Book Apart
Publication date: 03/06/2018
Pages: 142
Sales rank: 124,994
Product dimensions: 5.50(w) x 8.50(h) x 0.39(d)

About the Author

Erika Hall has been a design consultant since the late twentieth century. She is the cofounder of Mule Design Studio and specializes in helping clients ask the hard questions and work better together to find the answers. Erika speaks and writes about topics that challenge the conventional wisdom of the field to encourage designers to think more deeply about the implications of their work. Her other book is Just Enough Research. She can be found far too often on Twitter as @mulegirl and cohosts the podcast Voice of Design. Erika likes dogs and bicycles.
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