Courage To Be First

This book is more than the story of a small, rural Oregon hospital’s successful attempt to profoundly change for the better the way patients, their families and friends, staff and employees experience healthcare. It is the account of an extraordinary effort that led to a remarkable transformation of an entire organization, the man who directed it and, gradually, is changing the industry as a whole.

During the 1990s Mid-Columbia Medical Center became the first hospital to implement the patien...