Crisis + Emergency Risk Communication 2014 Edition

This U.S. Department of Health and Human Services Centers for Disease Control and Prevention CDC manual, Crisis and Emergency Risk Communication 2014 Edition, introduces the reader to the principles and practical tools of crisis and emergency risk communication (CERC). Principles in this manual adapt (1) writings of classical rhetoricians; (2) a wealth of modern crisis, issues management, communication theory, and psychological theory; and (3) lessons learned from the real and often painful...