Crucial Conversations Summarized for Busy People

Have you ever felt stuck - in a relationship, in your career, at home, chances are a crucial conversation is keeping you there. With structure and wit, this best-selling book summary provides readers with a way to improve on the most fundamental element of organizational learning and growth honest, unencumbered dialogue between individuals. The authors address the No. 1 reason managers and executives get derailed and offer helpful guidance on how to operate in a fast-paced, results-oriented...