Order History
Premium Membership & Rewards
Help Center / FAQ
Customer-First CRM: Develop and Execute Strategies that Elevate Customer Relationships, Enhance Customer Loyalty, and Outperform Your Competitors
By NL Sanderson
eBook
$6.95
By NL Sanderson
Collect stamps to save with Rewards. 10 stamps = $5. Learn More
Select a store to view item availability.
Available on compatible , the free NOOK App, and in My Digital Library
NOOK App
Download NOOK app
NOOK Devices
NOOK eReaders
- NOOK GlowLight 4 Plus
- NOOK GlowLight 4e
- NOOK GlowLight 4
- NOOK GlowLight Plus 7.8"
- NOOK GlowLight 3
- NOOK GlowLight Plus 6"
NOOK Tablets
- NOOK 9" Lenovo Tablet
- NOOK 10" HD Lenovo Tablet
- NOOK Tablet 7" & 10.1"
- NOOK by Samsung Galaxy Tab 7.0 [Tab A and Tab 4]
- NOOK by Samsung [Tab 4 10.1, S2 & E]
Free NOOK Reading Apps
- NOOK for iOS
- NOOK for Android
BN.com website
Go to your Digital Library in My Account
Limit 1 per customer
The Definitive Guide to Transforming Your Business and Boosting Customer Loyalty
The brands that thrive are the ones that lead with the customer. This comprehensive playbook provides the frameworks, insights, and tools to align your business around customer needs for sustainable growth.
Walking through the end-to-end process of CRM strategy development and execution, this serves as an indispensable guide to becoming a truly customer-centric organization. You'll gain actionable advice for im...