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Customer Service... and Beyond: It is All About the Wow!

By Dawn Mushill
eBook
$6.99
By Dawn Mushill
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In a nation where price alone once dictated consumer decision, a bruised economy and resulting surge of fierce competition have the focus from cost to service. As the humanizing of the customer encounter glides into the spotlight, it's a new dance. Unfortunately, not everyone knows the steps...and some of us are clumsy.

Dawn Mushill has chosen the perfect background music to teach us the moves in Customer Service and Beyond...It is All About the WOW! An easy-to-absorb format targeting every ...

Categories

BusinessMarketing & SalesCustomer Service