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Customer Service Excellence for Police: 101 Tips on Policing in Cross-Cultural Communities
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In CUSTOMER SERVICE EXCELLENCE FOR POLICE, DR. Amanda Coleman-Mason provides community policing agents and anyone else who is in the business of servicing others with easily understood tips on being efficient and diligent while interacting with customers. These universally developed tips offer and encourage individuals from any service-minded entity to strategically apply them in their work with the ultimate goal of consistently creating and developing CUSTOMER SERVICE EXCELLENCE.
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