Customer Service How I See

by Dureed Rahim

Overview

This book is all about how to deal with customers with simple techniques on calls. These techniques are not only useful in calls but also useful with overall customers.

Product Details

BN ID:	2940045928670
Publisher:	Dureed Rahim
Publication date:	12/06/2013
Sold by:	Smashwords
Format:	eBook
File size:	65 KB

About the Author

I have around fifteen year experience in call center industry. Currently working as a Team leader in mobilink which is the largest telecommunications company in Pakistan. And its vimplecom company. Currently the building in which I am working is the largest call center building in Asia. We have to deal with the largest subscriber base with really good service levels.