Dave Lieber's Watchdog Nation: Bite Back When Businesses and Scammers Do You Wrong

Years ago, crooks had nicknames like Baby Face Nelson, Machine Gun Kelly and Pretty Boy Floyd. Today's crooks don't need nicknames. Their names are often the brands of America's top corporations. They use poor customer service as an excuse to take your money, sometimes improperly, and keep it. Too often, the items and services you purchase from them don't work. When you complain, they put you on hold, ignore your letters and send you robotic e-mail replies that have nothing to do with your ...