Dealing with Impossible Clients

DEALING WITH IMPOSSIBLE CLIENTS points up the ways in which clients can be difficult, demanding, or outright scoundrels and what to do about the problem. The book deals with recognizing the danger signals before working with such a client and when to cut your losses to avoid further problems down the road. While the focus is on what small business owners, managers, and professionals should do, the book should also appeal to others in business with problem employees, bosses, or co-workers a...