Design Knowledge Management System

Design Knowledge Management System

by Santhosh Shekar
Design Knowledge Management System

Design Knowledge Management System

by Santhosh Shekar



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Every organization needs to manage their foundational knowledge dimension for better Organizational Development, Learning Management, Innovation Management, Business Intelligence, Information and Data Management, Customer Relationship Management, Human Resource Management, and Risk Management (to name few). An effective KM system would enhance organizational resilience and adaptability to the new order of the post-pandemic world.


This book provides practical guidance for individuals and organizations to design and develop KM Systems based on ISO 30401 KMS Standard regardless of the industry type, size and scale.


You will learn the fundamentals of human-centered knowledge needs and how one can address them logically and systematically to develop the KM systems at Projects, or Business Units, or Organizations or even scale up to the National and Global level.
A practical case study is used to design and develop KM Systems. It provides insights on
• Various KM lifecycles
• Customized KM Framework
• KM Methodology, Tool Kits, and Processes
• Different aspects of Knowledge Development Cycles
• Steps to develop KM Solutions,
• Sample of Knowledge Architecture Scheme Development
• Length and breadth of KM Scoping and Measurement
• Checklists, Questionnaires, and
• Ways to map Organizational KM to ISO KMS requirements in a step by step process.


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Product Details

BN ID: 2940166466358
Publisher: Santhosh Shekar
Publication date: 02/07/2022
Sold by: Draft2Digital
Format: eBook
File size: 24 MB
Note: This product may take a few minutes to download.

About the Author

Santhosh Shekar is an accredited ISO 30401 knowledge management (KM) auditor and certifier, with over 21+ years of experience in establishing saucerful Knowledge management initiatives/Programs, Innovation management, Startup mentoring, Organization development & Learning.

 He has worked with a wide spectrum of industry segments implementing knowledge management programs using various technologies and practices.

Furthermore, he has worked extensively on ISO 9001 organizational knowledge, AutoSPICE KM, and MIKE requirements in organizations. He has also served as an ISO 20000 internal auditor.

Mr. Shekar is ITIL Foundation Certified; Certified Knowledge Manager from KM Institute, US; Member and Fellow of Innovation and Knowledge Exchange, UK.

He coaches the organizations/Individuals to establish effective Organizational KM ,establish Lesson learned and knowledge assets management programs/ initiatives and mentors Startups.

He has also created a niche in leading KM standardization across Globe. He has been strongly propagating the ISO 30401 KMS standard adaptation for the organizations to establish them as formal KM function and programs. For this purpose, he runs KnowledgeDesk YouTube Channel for free resources on KM and hosts #knowledgewebcast interviews with Global KM experts and executives.

Santhosh has published his first book titled “Design Knowledge management System” which will be a manual for the practical implementation on the knowledge management and ISO KMS 30401 standard.

You can connect with him via Twitter and LinkedIn to know more about his work and activities related to KM.

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