Design Thinking in Technical Communication: Solving Problems through Making and Collaboration

This book explicates the relationships between design thinking, critical making, and socially responsive technical communication. It leverages the recent technology-powered DIY culture called "the Maker Movement" to identify how citizen innovation can inform cutting-edge social innovation that advocates for equitable change and progress on today’s "wicked" problems.

After offering a succinct account of the origin and recent history of design thinking, along with its connections to the desig...