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Designing a Document Strategy: E-Book Edition

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A complete program for document strategy design. This popular book has sold in over 30 countries world wide and is required text at universities in the US, Canada, Europe and Australia. The five-phase process will guide your assessments and decisions, and result in a document strategy tailored for the specific needs and goals of any organization.

-Understand the key measures and pressures to guide your efforts.
-Determine target documents for your strategy.
-Build the justification needed t...