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Designing and Managing Programs: An Effectiveness-Based Approach

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This classic text for social work and human services helps readers grasp the meaning and significance of measuring performance and evaluating outcomes. Hands-on and practical, Designing and Managing Programs incorporates the principles of effectiveness-based planning as it addresses the steps of designing, implementing, and evaluating a human services program at the local agency level.

Written by leaders in the field, it guides students through the process from beginning to end. Meaningful...