Designing for Health: The Human-Centered Approach

Want to make healthcare work for the humans who give and receive care?
Intentional, human-centered design is the essential (and missing) ingredient.

The US healthcare system...well, it could use some help. Some aspects work well—taking care of very sick people with insurance—but

other parts are very bad—healthcare access for the poor, equitable outcomes, chronic disease management, and medical bankruptcy.

The system is difficult to use, and people typically only engage when something is wro...