Difficult Decisions: How Leaders Make the Right Call with Insight, Integrity, and Empathy

What do you do when the algorithm doesn't have the answer?



Countless tools and frameworks claim to make decisions objective and bias-free. But in reality, the defining decisions that leaders face are complex ones with subjective information sources and conflicting courses of action. That's why the toughest choices are left to the leaders, and that's why formulas won't answer them.



In Difficult Decisions: How Leaders Make the Right Call with Insight, Integrity, and Empathy, leadership expert...