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Digital Public Employment Services in Action

By Aisling Tuite (Contribution by), Alizée Delpierre (Contribution by), Antoinette Jordan (Contribution by), Antoinette Kelly (Contribution by), Aurélie Gonnet (Contribution by), Ayo Næsborg-Andersen (Contribution by), Clément Brébion (Contribution by), Maggie Müller (Contribution by), Martina Ramesa (Contribution by), Órla Hayes (Contribution by), Patrick Gallagher (Contribution by), Sabina Pultz (Contribution by), Zach Roche (Contribution by), Zeta Dooly (Contribution by), Didier Demazière (Editor), Ray Griffin (Editor), Janine Leschke (Editor), Magnus Paulsen Hansen (Editor)
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By Aisling Tuite (Contribution by), Alizée Delpierre (Contribution by), Antoinette Jordan (Contribution by), Antoinette Kelly (Contribution by), Aurélie Gonnet (Contribution by), Ayo Næsborg-Andersen (Contribution by), Clément Brébion (Contribution by), Maggie Müller (Contribution by), Martina Ramesa (Contribution by), Órla Hayes (Contribution by), Patrick Gallagher (Contribution by), Sabina Pultz (Contribution by), Zach Roche (Contribution by), Zeta Dooly (Contribution by), Didier Demazière (Editor), Ray Griffin (Editor), Janine Leschke (Editor), Magnus Paulsen Hansen (Editor)
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This book offers a comprehensive exploration of the ongoing digital transformation of public employment services (PES) – the most radical remaking of the welfare state in a generation.

As PES shift from analogue to fully digitised services, this volume bridges the gap between technology, policy and frontline service provision. It provides a well-rounded analysis of the practical opportunities and challenges posed by digital welfare, reconnecting and reconciling technical possibilities and p...

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