DIGITALIZATION OF BUSINESS PROCESSES - A Systems Approach.

In the past two decades, several organizations have gone in for the implementation of ERP in their respective organizations, but with mixed results. Wherever the implementation has not produced the desired results, the client organization has invariably blamed the implementer of ERP for the failure to deliver the deliverables while the ERP software implementer has blamed the client organization for not being able to specify exactly what they want and thus the blame game goes on. The real re...