Dining Out: How to Operate a Profitable Restaurant and Keep Your Customers Coming Back

Eating out has gone downhill. What has happened to our culture in the way we dine out? What happened to old fashioned customer service and customer satisfaction? In this book, the goal is to open your eyes, not only as an owner of a food establishment but also as a customer. The author uses her 50 years of restaurant experience and eating out all over the world to show you the little and big things that could be killing your business. She has seen it all and notices everything, from the fir...