Disability Crossroads: The Way to Bigger, Safer Lives for People With a Disability

Ron blends a unique mix of knowledge from 30 years' work across the disability sector, with multiple scholarly disciplines. His achievements in service improvement are remarkable in scale and diversity. He has assisted many people with a disability to enjoy bigger, safer lives.

Ron worked as senior service manager, public guardian, researcher, and investigator. His innovations in resolving complex complaints revolutionized complaints response practice. As a coach, trainer, and thought leade...