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Discussions in User Experience: Healthcare for User Frustration

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Understand the work of a modern UX professional and why UX is necessary for your business. Collated through years of online talks and work experience, this short collection of paraphrased discussions reveals the underlying psychology and philosophy of user experience decision making. Go beyond the rules to understand why the rules are there.

Designed for anyone in business whose work is touching on UX – from developers to hiring managers - the topics in this book supersede the current thin...