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Eat Your Own Lunch: The B2B Client Experience Handbook, Second Edition

By Nathalie Schooling, Brendon Bairstow-Klopper
eBook
$9.99
By Nathalie Schooling, Brendon Bairstow-Klopper
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From Transactions to Relationships: Your Roadmap to CX Success

Too often, businesses get so caught up in their own processes that they forget that their success depends on the people they serve. When you neglect your customers, you risk losing them to competitors and spending a fortune trying to replace them. On the other hand, when you make your customers feel valued, they'll reward you with loyalty, advocacy, and growth.

If you were to draw back the curtain and take a peek at what goes on...

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BusinessMarketing & SalesPublic RelationsCustomer Service