Email Etiquette: Netiquette in the Information Age (Dictionaries, #1)

There are no 'official' rules governing electronic communication. While there have been attempts to establish one standard or another as the default, there is no common agreement. So beware people telling you there is one right way, they are assuming too much. As a general rule though, netiquette involves the same principles as plain old etiquette -- basic courtesy, respect and ethics. Treat people the way you would want to be treated yourself.

By following the principles outlined below, the...