Order History
Premium Membership & Rewards
Help Center / FAQ
Employees First, Customers Second: Turning Conventional Management Upside Down
Audiobook
FREE
with B&N Audiobooks Subscription
Premium Members save an extra 10% and all Members collect stamps to save with Rewards. 10 stamps = $5.Learn More
Select a store to view item availability.
Available on compatible , the free NOOK App, and in My Digital Library
NOOK App
Download NOOK app
NOOK Devices
NOOK eReaders
- NOOK GlowLight 4 Plus
NOOK Tablets
- NOOK 8.7" Reading Tablet
- NOOK 9" Lenovo Tablet
- NOOK 10" HD Lenovo Tablet
- NOOK Tablet 7" & 10.1"
- NOOK by Samsung Galaxy Tab 7.0 [Tab A and Tab 4]
- NOOK by Samsung [Tab 4 10.1, S2 & E]
Free NOOK Reading Apps
- NOOK for iOS
- NOOK for Android
BN.com website
Go to your Digital Library in My Account
MORE THAN 100,000 COPIES SOLD
One small idea can ignite a revolution just as a single matchstick can start a fire.
One such idea-putting employees first and customers second-sparked a revolution at HCL Technologies, the IT services giant.
In this candid and personal account, Vineet Nayar-HCLT's celebrated CEO-recounts how he defied the conventional wisdom that companies must put customers first, then turned the hierarchical pyramid upside down by making management accountable to the employees,...
One small idea can ignite a revolution just as a single matchstick can start a fire.
One such idea-putting employees first and customers second-sparked a revolution at HCL Technologies, the IT services giant.
In this candid and personal account, Vineet Nayar-HCLT's celebrated CEO-recounts how he defied the conventional wisdom that companies must put customers first, then turned the hierarchical pyramid upside down by making management accountable to the employees,...
You May Also Like
1929: Inside the Greatest Crash in Wall Street History--and How It Shattereda Nation
Audiobook
$26.00
or
1 Credit
1929: Inside the Greatest Crash in Wall Street History--and How It Shattereda Nation
Audiobook
$22.10
or
1 Credit
Strong Ground: The Lessons of Daring Leadership, the Tenacity of Paradox, and the Wisdom of the Human Spirit
A Dare to Lead Book
Audiobook
$20.00
or
1 Credit
Strong Ground: The Lessons of Daring Leadership, the Tenacity of Paradox, and the Wisdom of the Human Spirit
A Dare to Lead Book
Audiobook
$25.00
or
1 Credit
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
Audiobook
$17.50
or
1 Credit
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
Audiobook
$17.50
or
1 Credit
Extreme Ownership: How U.S. Navy SEALs Lead and Win
Extreme Ownership Series
Audiobook
$26.99
or
1 Credit
Extreme Ownership: How U.S. Navy SEALs Lead and Win
Extreme Ownership Series
Audiobook
$26.99
or
1 Credit
Buy Back Your Time: Get Unstuck, Reclaim Your Freedom, and Build Your Empire
Audiobook
$20.00
or
1 Credit
Buy Back Your Time: Get Unstuck, Reclaim Your Freedom, and Build Your Empire
Audiobook
$20.00
or
1 Credit
Becoming Legend: The Billion-Dollar Blueprint to Be a Whale in a Sea of Sharks
Audiobook
$22.00
or
1 Credit
Becoming Legend: The Billion-Dollar Blueprint to Be a Whale in a Sea of Sharks
Audiobook
$22.00
or
1 Credit