Empowered Teams: Creating Self-Directed Work Groups That Improve Quality, Productivity, and Participation available in Paperback
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About the Author
RICHARD S. WELLINS is senior vice president of programs and marketing for Development Dimensions International (DDI). WILLIAM C. BYHAM, author of the best-selling ZAPP! The Lightning of Empowerment, is president and co-founder of DDI. JEANNE M. WILSON leads DDI's Employee Development Group.
Table of ContentsPrologue: A Workplace Revolution: The Coming of Empowered Teams.
HOW TEAMS WORK.
Empowering Teams: Reaping the Benefits of Greater Employee Participation.
Moving Toward Empowered Teams: Rethinking Leadership Responsibilities.
Confronting New Organizational Questions: How Teams Function in a Redesigned Organization.
A Day in the Life of a Self-Directed Team: A Case Study.
PREPARING FOR TEAMS.
Implementing a New Vision: The Role of Senior Management.
Planning the Successful Launch of Self-Directed Teams: The Design Process and Principles.
The New Look of Leadership: What's Left for a Leader to Do?
Selecting Team Players: Choosing the Right People for Teamwork.
Training the New Team: Planning and Supporting Critical Skill Development.
BUILDING STRONG TEAMS.
Stage One: Getting Started.
Stage Two: Going in Circles.
Stage Three: Getting on Course.
Stage Four: Full Speed Ahead.
Epilogue: What's Next for Self-Directed Teams?