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Exploring Service Science: 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19-21, 2018, Proceedings

By Gerhard Satzger (Editor), Lia Patrício (Editor), Mohamed Zaki (Editor), Niklas Kühl (Editor), Peter Hottum (Editor)
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$54.99
By Gerhard Satzger (Editor), Lia Patrício (Editor), Mohamed Zaki (Editor), Niklas Kühl (Editor), Peter Hottum (Editor)
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This book constitutes the proceedings of the 9th International Conference on Exploring Services Science, IESS 2018, held in Karlsruhe, Germany, in September 2018.

The 30 papers presented in this volume were carefully reviewed and selected from 67 submissions. The book is structured in six parts, each featuring contributions describing current research in a particular domain of service science: Service Design and Innovation; Smart Service Processes; Big Data in Services; Service Topics Open...

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