Fatal Abstraction: Why the Managerial Class Loses Control of Software

A tech insider explains how capitalism and software development make for such a dangerous mix.

Software was supposed to radically improve society. Outdated mechanical systems would be easily replaced; programs like PowerPoint would make information flow more freely; social media platforms like Facebook would bring people together; and generative AI would solve the world’s greatest ills. Yet in practice, few of the systems we looked to with such high hopes have lived up to their fundamental m...