In The Five Dysfunctions of a Team, author Patrick Lencioni once again offers a leadership fable that is as enthralling and instructive as his first two best-selling books, The Five Temptations of a CEO and The Four Obsessions of an Extraordinary Executive. This time, he turns his keen intellect and storytelling power to the fascinating, complex world of teams.
Kathryn Petersen, Decision Tech's CEO, faces the ultimate leadership crisis: uniting a team in such disarray that it threatens to bring down the entire company. Will she succeed? Will she be fired? Will the company fail? Lencioni's utterly gripping tale serves as a timeless reminder that leadership requires as much courage as it does insight.
Throughout the story, Lencioni reveals the five dysfunctions which go to the very heart of why teams, even the best ones, often struggle. He outlines a powerful model and actionable steps that can be used to overcome these common hurdles and build a cohesive, effective team. Just as with his other books, Lencioni has written a compelling fable with a powerful yet deceptively simple message for all those who strive to be exceptional team leaders.
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About the Author
To learn more about Patrick, and the products and services offered by his firm, The Table Group, please visit www.tablegroup.com.
Table of ContentsIntroduction vii
The Fable 1
Part One: Underachievement 5
Part Two: Lighting the Fire 27
Part Three: Heavy Lifting 115
Part Four: Traction 171
The Model 185
An Overview of the Model 187
Team Assessment 191
Understanding and Overcoming the Five Dysfunctions 195
A Note About Time: Kathryn’s Methods 221
A Special Tribute to Teamwork 223
About the Author 228
What People are Saying About This
"As compelling, readable and practical as his other books. I'm sure this will be another business classic."
—Richard Carr, President & CEO, TEC International
"Every manager and executive will recognize themselves somewhere in this book. Lencioni distills the problems that keep even the most talented teams from realizing their full potential. Even more important, he shows — in prose that is crisp, clear, and fun to read — how to solve them."
—Geoffrey A. Moore, Chairman, The Chasm Group, Author, Crossing the Chasm; Inside the Tornado; Living on the Fault Line
"I read most best-selling business books. What sets Lencioni apart is his ability to provide insightful and practical solutions to complex management challenges."
—Phillip Hildebrand, Executive VP and Chief Distribution Officer, New York Life Insurance Company
"A gripping analysis of what makes teams work effectively. This fine work is a must read for any leader that has come to grips with the fact that no one makes progress — much less succeeds — alone."
—James Amos, president and CEO, Mail Boxes, Etc.
"Compelling and incisive, this will become the definitive guide on how to build and manage successful teams."
—Jean Kovacs, president and CEO, Comergent Technologies