Four-Cornered Leadership: A Framework for Making Decisions

W. Edwards Deming once stated that the job of management is not supervision but leadership. He also concluded that capable leaders were those who understood and applied the System of Profound Knowledge. This book examines this system and describes competencies that set the stage for its application. Illustrating the power relationship between leaders and followers, the book analyzes each of the four elements of the system of profound knowledge in relation to prevailing management and organi...