Getting Change Right: How Leaders Transform Organizations from the Inside Out

Getting Change Right presents a new view of leadership communication that says change doesn't flow top-down, bottom-up, or sideways, but inside-out. When the right people are having the right conversations and interactions, then they act in concert even though the situations they confront independently are impossible to predict or coordinate... this is how change spreads through a complex system. In this book, Kahan challenges readers with a new model of communication, one that moves from a...