G.R.E.A.T. Processes: How to make any workplace better with SOP's

“John's off this week and nobody knows how to do the ..... “

“That customer's on the phone. We forgot to do the .... again.”

“No matter how many times I tell them, we still can't do the .... right.”

SOUND FAMILIAR?

For most of us this is “normal” within the workplace. These are the typical problems that mean we are firefighting on a daily basis and these are the things that drain everyone's energy, making work HARD.

It does not have to be like this. There is a better way.

You could decide to h...