Gripes, Swipes and Giggles: More Stuff Wrote When Smote

Hardly hidden even beneath the thick skin of country vernacular Killam’s keen intellect and droll Yankee wit repeatedly endorse common sense and practicality. His northern New England sense of humor oft comes across with the subtlety of a sledgehammer.
Little sympathy is shown for business representatives who after utterly failing to address your problem apologetically proceed to ask if there is anything else they can do for you. Focus recurrently pinpoints the lost art of listening, servic...