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Guest Expectations in The Hospitality Property Industry
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Learn how to step back and analyse your hospitality property objectively.
Opening, developing and operating your hotel, resort, inn, bed and breakfast or vacation home is often a work of dedication and passion, so much so that it is easy to get lost in your surroundings.
In this book, I will challenge you to step back and look at your property as an outsider, the big picture. You may be surprised at what you find.
- How Does Your Property Compare
- How to Become Your Own Guest
- Is Your Hospitali...
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