Handbook of Innovation in Public Services

Innovation is a core issue for public services and is a key element of public services reform - particularly in this age of austerity where policymakers urge the need to 'innovate to do more with less'. This comprehensive and accessible Handbook explores the potential for creating efficient and effective public services.

Leading researchers from across the globe review the state-of-the-art in research on innovation in public services, providing an overview of key issues from a multi-discipli...